Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18683 Someone from QLD thinks vodafone is $55 all time plan at 11 Jul 2011 11:45:35 AM
Paid for $55 new alltime prepaid plan. Made sure I did not ring 1300, 13, and 1800 numbers. Plan lasted 2 weeks apparently and this is not up in bright lights but the 121 message bank number is charged at $1.20 each time you ring for your messages. And they are double dipping here as a lot of my calls I don't receive they get redirected to message bank, so I am racking up a message bank bill that they are initiating because of their poor network. Rang Vodaphone (India) reckon they owed me a full month ($55) because it had happened for two months, generously gave me $10 back to go on this months $55.00 plan which is absolutely useless as I have changed to call back messages which is free.