Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1878 Someone from VIC thinks vodafone is Total fail at 27 Dec 2010 10:50:20 AM
Signed up for a USB wifi modem with Vodafail about 5 months ago and had terrible reception, way too slow to watch videos, often dropping out and just not connecting at all for hours in Bentleigh. Also found that I cannot plug the USB diectly into my mac or it just freezes the computer. When I use it on my pc, if it goes into sleep mode, I can't reconnect to the internet without shutting down the entire computer. Also can't start the computer with USB stick plugged in or it crashes.
After a couple of months the stick just wouldn't connect at all. We took it into the shop and got a temporary one which didn't crash our computers. When we received a permanent replacement (a completely new USB stick) it crashes our computers the same way the old one did. We went back to the store and they said there was nothing they could do as it was a new stick and should just work.
Thanks Vodafone.
After a couple of months the stick just wouldn't connect at all. We took it into the shop and got a temporary one which didn't crash our computers. When we received a permanent replacement (a completely new USB stick) it crashes our computers the same way the old one did. We went back to the store and they said there was nothing they could do as it was a new stick and should just work.
Thanks Vodafone.