Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18847 Someone from NSW thinks vodafone is Epic fail! at 20 Jul 2011 09:02:23 PM
I currently pay $69 a month on my plan with Vodafone.
Internet Connection: I only have internet connection about 10% of the time and even then it takes a lot of time and "refreshing" to get it working. Vodafone once suggested I "Reset Network Settings". Sometimes I'm lucky and it gives it a bit of a wake up call for about 5 minutes - then I lose my internet again. They also suggested turning off the "3g". Great help that was. My phone is constantly "Searching...".
Phone calls: Calls constantly drop out or whoever is trying to call me gets put straight through to voicemail. Other times I try to call out & it says "Call Failed". Dah.
Messaging: I often find a little "!" when trying to send messages. Or my messages don't go through for hours.
Voicemail: I don't remember the last time Vodafone notified me that I had a new voicemail message.
Considering the amount of money I spend to enjoy the benefits of having an iPhone, you'd think I'd be pretty satisfied. Too bad I chose Vodafone as my provider.
Epic Fail!
Internet Connection: I only have internet connection about 10% of the time and even then it takes a lot of time and "refreshing" to get it working. Vodafone once suggested I "Reset Network Settings". Sometimes I'm lucky and it gives it a bit of a wake up call for about 5 minutes - then I lose my internet again. They also suggested turning off the "3g". Great help that was. My phone is constantly "Searching...".
Phone calls: Calls constantly drop out or whoever is trying to call me gets put straight through to voicemail. Other times I try to call out & it says "Call Failed". Dah.
Messaging: I often find a little "!" when trying to send messages. Or my messages don't go through for hours.
Voicemail: I don't remember the last time Vodafone notified me that I had a new voicemail message.
Considering the amount of money I spend to enjoy the benefits of having an iPhone, you'd think I'd be pretty satisfied. Too bad I chose Vodafone as my provider.
Epic Fail!