Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18938 Someone from VIC thinks vodafone is at 26 Jul 2011 09:05:06 PM
My HTC Legend is unable to pick up more than a bar of reception at my house. There are none at my work!!! I very rarely get a SMS and can never answer a call when I'm at work. I've called Vodafone and they actually admitted that 3 reception is better!!!! When I send a text message that is 4 sentences long it only sends half of the message occasionally and twice!!!!! Facebook never works and my Internet doesn't either - apart from if I'm looking at the Vodafone homepage which will charge me!!!! Going to a Vodafone shop only results in me being being told to ring the Vodafone customer service again!!! Do you think it's my phone or the reception???? I'm a little frustrated and need my phone due to health problems. I have had this phone since December last
year and it's never worked properly. Could you please give me some advice??? The phone has already been reset too.
year and it's never worked properly. Could you please give me some advice??? The phone has already been reset too.
27 Jul 2011 01:41:36 PM: That's interesting as I have been a happy 3 customer for many years, the last 4 months has changed for the worst with reception at my house in suburban Melbourne pitiful. Have been told that the 3 service is winding down and migrating to Vodafone. Customer service at 3 is encouraging me to move across, no way after reading all of these problems.
27 Jul 2011 09:53:55 PM: Anyone thinking HTC Legend please NOOOOO!!!! They couldn't even find one of these to send me !!!!