Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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18966 Someone from VIC thinks vodafone is They are STUPID... at 29 Jul 2011 11:58:25 AM
I called up Vodafone saying that I get reception issues and frequent drop outs when I am driving or at a shopping center.
They say that THEY CAN'T GUARANTEE SERVICE WHEN I AM MOVING ON MOTORWAYS AND BUSES AND TRAINS..... On top of it they say that my iPhone 3Gs is a problem and I should use a Nokia. I asked if the iPhone was a problem and I had to buy a Nokia then why did they sell an iPhone and they said that we just sell what the customers ask for... They are so god damn stupid ... What do I do...
They say that THEY CAN'T GUARANTEE SERVICE WHEN I AM MOVING ON MOTORWAYS AND BUSES AND TRAINS..... On top of it they say that my iPhone 3Gs is a problem and I should use a Nokia. I asked if the iPhone was a problem and I had to buy a Nokia then why did they sell an iPhone and they said that we just sell what the customers ask for... They are so god damn stupid ... What do I do...
29 Jul 2011 06:57:08 PM: Don't get a Nokia! Especially an N8. I got one from vodafone at the start of the year and had nothing but reception problems.. not to mention freezing and battery life the Nokia phone gave me. I made vodafone give me a HD desire which is better but still have those reception issues.. and im in the melbourne CBD. Just some advice.