Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18997 Someone from QLD thinks vodafone is Wheres my cans and string... at 31 Jul 2011 11:03:08 PM
Life and work in Brisbane City, no coverage, no confirmation from VF as to why, "there is a technical issue, we dont know when it will be fixed, we are sorry..."
THats what we can expect after waiting for 25 minutes, then they call you back within 17 minutes, only to give you this rubbish.
How much more do they need to do before the Federal Government launches an enquiry into the abuse and mockery of the Trade Practices Act this company is actively participating in. We have endured 19 months of what has been the WORST performing contract I have EVER signed and I sing many on a daily basis. Deep breath....only 152 days to go until contract expires. I receive sms messages offering phones and other contracts from them, I would rather a couple of cans and piece of string than this service they offer.
The Federal Government should hang their heads in shame.
THats what we can expect after waiting for 25 minutes, then they call you back within 17 minutes, only to give you this rubbish.
How much more do they need to do before the Federal Government launches an enquiry into the abuse and mockery of the Trade Practices Act this company is actively participating in. We have endured 19 months of what has been the WORST performing contract I have EVER signed and I sing many on a daily basis. Deep breath....only 152 days to go until contract expires. I receive sms messages offering phones and other contracts from them, I would rather a couple of cans and piece of string than this service they offer.
The Federal Government should hang their heads in shame.