Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19022 Someone from QLD thinks vodafone is at 2 Aug 2011 08:34:43 AM
Vodafone has loss of up to 300,000 customers !!!!!
The following is part of the news from The Australian newspaper --
"VODAFONE Hutchison Australia is today expected to reveal an exodus of mobile customers from its network, with analysts tipping the departure of up to 300,000 in the six months to June 30".
Full report can be found at --
http://www.theaustralian.com.au/australian-it/telecommunications/mobile-exodus-from-vodafone-as-analysts-tip-the-loss-of-up-to-300000-customers/story-fn4iyzsr-1226106225824
My congratulations to the person who started this website. It goes to show the "power of one" and the effect that one person can have when you get the information out.
The following is part of the news from The Australian newspaper --
"VODAFONE Hutchison Australia is today expected to reveal an exodus of mobile customers from its network, with analysts tipping the departure of up to 300,000 in the six months to June 30".
Full report can be found at --
http://www.theaustralian.com.au/australian-it/telecommunications/mobile-exodus-from-vodafone-as-analysts-tip-the-loss-of-up-to-300000-customers/story-fn4iyzsr-1226106225824
My congratulations to the person who started this website. It goes to show the "power of one" and the effect that one person can have when you get the information out.
mind you, every time someone leaves it's not simple, you have to learn another language in order to converse with "customer service", you'll be subjected to their baboon-like manners, and finally, when you've negotiated till you thought you couldn't anymore, you'll discover the coveted TIO, who will get you out within 10 days. Now, about 40 days or so after you were first looking for a phone carrier, you are back to where you started, and you can then go to Telstra, Optus or one of the others.
This is the cycle and it's worse than water torture.
Voda is a waste of time, waste of money and a waste of space.
It shows that when we come together to solve a problem, we can achieve a lot more. Vodafone has said they are investing heavily in their network (now) but I imagine it will take a couple years before all their customers see the benefits.
Vodafail.com Moderation Team