Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1905 Someone from VIC thinks vodafone is Quite fail at 27 Dec 2010 11:01:46 AM
I signed up to 3 a year and a bit ago and they always had wonderful coverage and fast internet, but we all unwillingly got changed to vodafone when they merged and now I'm hating on everything! Half the time I have almost no reception, occasionally it will decide to have some but then it goes again! The internet is very temperamental, and needs to be in exactly the right spot to work at all.
Something needs to be done! I think especially 3 customers who had no choice in this should be able to break contracts so we can get a decent provider..
Something needs to be done! I think especially 3 customers who had no choice in this should be able to break contracts so we can get a decent provider..
27 Dec 2010 11:04:16 AM: As mentioned above the networks are still separate, the only way you would have been changed to Vodafones network would be if you requested it and resigned a contract. They wouldn't have just moved you over.