Vodafail.com - Looks like Vodafail to me.

26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local

Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Vodafail Submits Report to ACCAN, ACCC and ACMA

I apologise for this ad but since Vodafone is still struggling and you're still visiting this site, I need to pay for hosting somehow.

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19060 Someone from NSW thinks vodafone is Didn't Cancel My Account upon Request & listed Default on my CF. at 4 Aug 2011 04:12:15 PM

Didn't Cancel My Account upon Request & listed Default on my CF. I cancelled the account in february, moved over seas in march and then they listed my account as default in July because I stopped payin... what the heck can I do about this?

4 Aug 2011 04:35:02 PM: If they had officially cancelled your account then it sounds like an error in their billing / debt collection. It would be best to contact Vodafone directly and ask them to remove the default. They should be able to correct it but if not you might have to talk to the TIO or find out which collection agency is responsible for listing the default.

Vodafail.com Moderation Team

4 Aug 2011 05:17:23 PM: I'm going through a similar thing. Rather than cancel, the service note says I was going to 'port' the number. I told them I was going to another provider - I can only assume that they assumed I wanted to keep the number. Why they would assume that for a mobile broadband service is beyond me. End state is that even though I cancelled the account, they left it active waiting for it to be 'ported'. I'm still fighting the bill and the credit default.