Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19063 Someone from ACT thinks vodafone is The worst at 4 Aug 2011 08:56:26 PM
I've only been a vodafone customer for a week (when I was upgrading on 3 I was told that there won't be 3 soon so I might as well change now). I can't believe how bad vodafone is!! It shocks me that in this day and age that a network can be this bad. No matter where I am, my network drops out every 5-10 seconds. It's ridiculous! And every single call drops out. And I can never use email on my phone, it cant ever connect. I would have never believed things could be this bad. And calling overseas call centers for help is a joke!! They never have the answers - I'm getting out as soon as I can.
5 Aug 2011 09:41:22 PM: Vodaphone bought Hutchinson and ruined their name...bought 3 mobile and completely stuffed their system....getting 3 mobile to move over to Vodaphone....not a good idea...as long as their are 3 mobile customers..it has to stay online....they must notify in writing to all existing customers of 3 mobile of a change...you do NOT have to move to Vodaphone....contract cancelled when they do change it....
6 Aug 2011 12:52:47 AM: The above post is incorrect, it was a merge not a buy out, and it is true once 3's contract with Telstra ends there won't be a 3 anymore.
7 Aug 2011 11:56:23 AM: That is right..I just found out that Hutchinson and Vodaphone merged...This did result in hutchinson's poor reputation even though when they were just hutchinson...they had an excellent name.... I apologise for the incorrect information on that.... However, Vodaphone must confirm with 3 mobile contracts and you do NOT have to move to Vodaphone to keep the service....by doing so they negate the contract with 3 mobile...