Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19066 Someone from ACT thinks vodafone is Average at 5 Aug 2011 10:43:33 AM
Have a handset, that has been repaired, came back only part working, refreshed Software, now working beetter, but still not fixed. replacement handset (SE X10i) not available (out of stock), can only get a mini - FAIL
All other SE Handsets (other than Galaxy SII) also out of stock - FAIL
SE Arc which was announced as being available in April still not available on VF - FAIL
All other handsets that are available are considered an upgrade, and require me to lock in to a 2 year contract - BIG FAIL
I'm not on a contract... think I might finally be switching.
All other SE Handsets (other than Galaxy SII) also out of stock - FAIL
SE Arc which was announced as being available in April still not available on VF - FAIL
All other handsets that are available are considered an upgrade, and require me to lock in to a 2 year contract - BIG FAIL
I'm not on a contract... think I might finally be switching.
6 Aug 2011 12:50:39 AM: All those problems are Sony Erricson's fault not Vodafone. Vodafone can't control SE stock levels, or when SE decided to make a phone end of life (as the X10 was withdrawn by SE months ago), they also aren't at fault for SE not releasing the Arc on Vodafone.