Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19071 Someone from NSW thinks vodafone is very frustratingly fail. at 5 Aug 2011 08:55:17 PM
my wife and i switched to vodafone at the end of last year, and no joke 9 times out of ten our lines drop out. So my wife and i are going to see if the service improves by the end of this month. If not we will drop out on vodafone.
5 Aug 2011 09:33:17 PM: it won't... I stood 600 metres from a tower within a direst line... my phone came up with connection error....network busy....and the signal strength was up and down like a yoyo....under a tower?????? vodafail it is....and I have been fighting them for 2 1/2 yrs.... last week I got a letter from resolutions saying that on the 5th Sept if I don't go elsewhere they are going to disconnect my services anyway.....Internet and mobile..... are they in for it on that one.....