26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19108 Someone from TAS thinks vodafone is Piss Poor at 10 Aug 2011 02:45:22 AM
Been with Throwdafone for about 5 years. Early on they were fine, over the past few years their service has been totally shitful. Absolutely disgraceful.
I reside less than 2kms from the CBD in a capital city and the service is patchy, mostly drops out, I have to go into my backyard to take and make calls.
I have to sit my phone on my kitchen table at an odd angle to receive any net coverage. Pages drop out or are hideously slow.
STILL having problems quite a bit with texts not sending.
As a paying customer as I say this - FIX YOUR PRODUCT FOR CHRIST'S SAKE!
10 Aug 2011 02:52:40 AM: Even better: I signed up for the Live AFL Scores thing through Vodafail.
First season I signed up, no dramas.
This season = nothing. Then, in the middle of the night last week, I started getting quarter by quarter updates from matches FOUR months ago!
Woke up to 17 new text messages with quarter time, half time, three quarter time and full time scores for the next few matches, then nothing since.
Your service is inept, fraudulent and pathetic Vodafail.
10 Aug 2011 12:30:01 PM: they are providing cutting edge service which is still stalled in 1957.