Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19110 Someone from QLD thinks vodafone is chronic at 10 Aug 2011 07:32:46 PM
Been trying to get an explanation as to why im paying $80 a month for a service that only works 50% of the time. This has been going on for months now and they still have not resolved the issue. To make matters worse i went overseas for a month and fell behind on my payments, my phone is now barred - i asked them to kindly un bar it as i will make payments weekly and they are sticking to their guns and making me pay the full amount before i can use my phone again. $80 a month for a network that hardly works and now they have the balls to barr my service because i fell behind payments. No comprimisation, What a joke. What can i do ??
17 Aug 2011 07:07:51 AM: You falling behind in your payments is Vodafone's issue how ? when you signed the form you were signing an agreement that you would pay your bills on time and a month in advance and they only way vodafone will bar your account is if you have not paid two months bills in a row. So i fail to see how Vodafone is responsible for this.