Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19211 Someone from NSW thinks vodafone is my solution after this contract at 21 Aug 2011 11:32:17 AM
After this joke of a contract, im going to go to prepaid for the rest of my life.
optus / telstra turbo cap or what ever is on offer at the time and call cards from the newsagents for international calls.
at least you know then, if you dont like the service, reception etc, there is a $0 cancellation fee and you can budget your income every month rather then allowing an extra +$100 for the phone bill.
Also, a 3hr delay for a sms for me to pick up my mother from the train station on Friday, she was forced to go by taxi home :(
Ive received 1 ph call in the past 4 days, usually from 5 a day
optus / telstra turbo cap or what ever is on offer at the time and call cards from the newsagents for international calls.
at least you know then, if you dont like the service, reception etc, there is a $0 cancellation fee and you can budget your income every month rather then allowing an extra +$100 for the phone bill.
Also, a 3hr delay for a sms for me to pick up my mother from the train station on Friday, she was forced to go by taxi home :(
Ive received 1 ph call in the past 4 days, usually from 5 a day