Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19213 Someone from VIC thinks vodafone is totes at 21 Aug 2011 11:55:28 PM
I haven;t had any way of telling how much datai have used, sinc emy new billing cycle began last week. I emailed about his issue, combined with being charged for a full month, when a en dollar discount had been offered. The billing mistake was rectified, but no change on the mossing my usage summary. Another email, and yet another , nothing, I called today, gave all m y details and pin, got transferred to another department, gave all of my details and pin, got transferred again, gave all of my details account numbers and pin......to be told it has been an issue for a week and they are looking into it. SURELY someone could have told me that in the first place? I was told they will email when the problem has been fixed. Im not holding my breath FAIL
datai=data
en=ten
mossing=missing
sigh
lol