Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1924 Someone from NSW thinks vodafone is HOPELESS at 27 Dec 2010 11:06:21 AM
Almost every day at some point I have "no service" for lengthy periods, until I switch my phone off and on again.
I have had people try to get hold of me and my phone is right beside me switched on but it doesn't ring. They leave a message, which I don't receive until 4 or more hours later.
I receive text messages often half an hour after they're sent (just now as I am writing this my partner has had to contact me via facebook because my phone is going straight to voicemail and his text still hasn't come through!)
I have calls drop out ALL the time, very rare I have a proper conversation without it dropping out at least once.
It takes ages for a call to connect, and often I just get 'call failed' and can't even send a text.
Very frustrating! As soon as my plan runs out I will be switching to Telstra. I don't care if they are more expensive - as long as it works!
I have had people try to get hold of me and my phone is right beside me switched on but it doesn't ring. They leave a message, which I don't receive until 4 or more hours later.
I receive text messages often half an hour after they're sent (just now as I am writing this my partner has had to contact me via facebook because my phone is going straight to voicemail and his text still hasn't come through!)
I have calls drop out ALL the time, very rare I have a proper conversation without it dropping out at least once.
It takes ages for a call to connect, and often I just get 'call failed' and can't even send a text.
Very frustrating! As soon as my plan runs out I will be switching to Telstra. I don't care if they are more expensive - as long as it works!