Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19243 Someone from VIC thinks vodafone is Total at 24 Aug 2011 07:37:59 AM
Got a vodaphone $15pm 24 mth mobile Internet dongle18 months ago. To date have had zero connection time due to poor reception after specifically nominating where it was to be used (romsey, outside Melb)
No joy with trying to get cancellation. Now actively campaigning against vodaphone
No joy with trying to get cancellation. Now actively campaigning against vodaphone
24 Aug 2011 09:32:41 AM: Contact the Telecommunications Industry Ombudsman (TIO). Or even threaten to contact them next time you deal with Vodafail. Obviously they drag their feet at first, but the fines the TIO can hit them with are substantial enough to make them take action.