Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19330 Someone from NSW thinks vodafone is Extreme Fail! at 1 Sep 2011 11:57:46 AM
I signed up to a Vodafail Infinite $45 plan in March, with the expectation that I'd be able to cancel my Telstra landline as I'd no longer need it. How wrong I was. I'm now locked in to a 24 month contract with a phone I can't even use as I intended- to make ALL my calls on. Constant drop-outs, disconnection, "network busy" messages, SMS that take me up to 10 attempts to get through...it will often say "message fail". I'm a single mum of 3 trying to make ends meet, studying full time, on minimal income. I can't afford to sign up to another telco whilst still paying for this contract, nor can I afford to pay out this contract. I contacted them on 1555 and was told that coverage was supposedly high in my area. Was told they'd look into it. Nobody contacted me back to let me know what the outcome was. I've sent them an email, and if they don;t respond promptly, I will be contacting the TIO and will attempt to be released from my contract. Hopefully the end result is positive...however, based on my countless experiences of people on here, the odds are stacked against me :-(
Vodafail? I say Voda-F**ked!
Vodafail? I say Voda-F**ked!
do it! http://au.news.yahoo.com/today-tonight/contactus/suggest-a-story