Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19355 Someone from NSW thinks vodafone is unlock code fail at 3 Sep 2011 02:05:49 PM
My sisters old mobile phone, a Nokia 6300, around 3 years old.
I went to the vodafone website to get the unlock pin so i can sell it on ebay.
My sister must have had like $1000 of recharge credits over her use of the phone and yet vodafone wants us to pay $25 to get a unlock key number code.
Optus on the other hand use to be (prob still is), once you recharge a certain amount, your able to get the phone unlocked for free, but here after 3yrs still not good enough.
Looks like rubbish time for the phone, such a waste as it still works great.
My other phone, i typed in the IMEI number and this message comes up: "Handset Unlock - Handset IMEI Not Found"
So 1 handset cant be found in their system, the other needs a $25fee which is more then the phone is worth.
Here come the question, WHAT IS LEGALLY YOURS!! you've paid for it over its life span and yet you cant own it fully unless you again pay them bastards.
I went to the vodafone website to get the unlock pin so i can sell it on ebay.
My sister must have had like $1000 of recharge credits over her use of the phone and yet vodafone wants us to pay $25 to get a unlock key number code.
Optus on the other hand use to be (prob still is), once you recharge a certain amount, your able to get the phone unlocked for free, but here after 3yrs still not good enough.
Looks like rubbish time for the phone, such a waste as it still works great.
My other phone, i typed in the IMEI number and this message comes up: "Handset Unlock - Handset IMEI Not Found"
So 1 handset cant be found in their system, the other needs a $25fee which is more then the phone is worth.
Here come the question, WHAT IS LEGALLY YOURS!! you've paid for it over its life span and yet you cant own it fully unless you again pay them bastards.
3 Sep 2011 03:55:26 PM: That's why vodafone should be renamed as 'WhatAFail'