Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19359 Someone from QLD thinks vodafone is Told I had good reception upon sign up but in actual fact it is very poor at 4 Sep 2011 10:17:14 PM
My husband and I were long standing 3 customers. We received a text offer us to swap to Vodafone and receive iphone 4's. Phoned Vodafone to take up offer and was told reception in our home area of Park Ridge South Qld was fine. So proceeded with sign over. Received phones and set-up only to find out reception crap inside our house to the point of no internet connection and call drop outs. And to receive only slightly better reception have to stand outside. We are paying $59 per month per phone for a below average service. Never had an issue on 3 coverage. I now wish we had never swapped but we were miss informed...
5 Sep 2011 09:31:58 AM: that's called lying they are very good at that.
5 Sep 2011 02:42:14 PM: me think you have have done your research before signing. sorry but enjoy the fantasic service from this gr8 company!!!!!!!!!!!!!!!!! ha ha ha ha