I along with others had the same problem of droped calls/reception but chose to largely ignore them; in exchange for "unlimited" calls & text. Recently i sold/transferred my HTC desire HD to a friend since he was so keen on the fone and the plan i got was old school with extra GB data and i was paying out the phone for him; all for getting the galaxy s2. The port went across before i could apply for my 2nd service 10% discount. That made me :-( Ok so my fault; then i rand up for anything for members, was told i can't get 2nd service 1. Then i went in store see if they could match the online deal atleast as i liked the independant store i got my initial plan....he said he couldn't but he could still offer me an ok deal...so i tried online sales chick "Lauren" offered me 10% members discount...then i said ok look i'll tell dealer this and i'll ring you back; dealer told me i should just go for online deal...rang back the girl wasn't available...spoke to another guy who said oh it's a system trigered thing sorry you got told this...we can only offer you 1 month free, then i argued tooth and nail and finally after talking to his supervisor he offered me 2 months free; i agreed ...he then sent me an email with a credit check thing; so i sent my docuemtns back and ofcoure they failed me./ when i rang back to ask why./..they said i had to do a new credit check as i was now an NEW customer; not existing...and veda credit had a hit against my name and also i had made an application & it declined in the last 30 days...which is totally untrue. so i rang vereda credit or watever those useless uncontribuiting people to society are called; and they said ah no sorry we don't do vodafone checks...call them again and ask to clarify; so sure enough i rang back up and i was told...oh sorry the online application maybe was something in our system but no it's just this 1 application and dun & bradstreet sent us back a credit hit...and i am like ok and i was a customer of yours till 5 days ago and direct debited and not in arreas and now i am a NEW customer and you will take some report over keeping me as a customer and having my final payments cleared off...after numerous calls to numerous departments ofcourse these guys woldn't budge...most of the people are fine but in the end they are all robots to the system...i really hope all these people lose everything they have and default on every loan they have and then see how it's really like when u really default. i don't even know what that stupid credit hit is...could be 1 little personal paper bill unpaid from the 3 times i've moved in last 4-5 months building houses...but don't worry they've stuffed with the wrong guy they will get 0 from their outstanding balance and all this could've been avoided if someone from credit team gave me a call and understood the fact i am now having to wait 10 days to get a crappy report that states some measily 100-200 bucks was unpaid 4 months ago...in the meantime i can't port my old post paid number in my name coz i can't get service and i have to harass my friend (more like acquaintance) into porting this number to pre paid and then into my name which will take more time (oh and already it's taken them more then 7 days to port his 3 number to vodafone and it still hasn't been done) i think vodafone should get out of australia...and go back where it came from...if it wasn't for the infinite plans nobody should ever connect to them.
also their call centres staff 50% of the time can't understand things even when u spell them out...i would only recommend vodafone to a dead person.