Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19491 Someone from WA thinks vodafone is On a Scale of 1 - 10, 100! at 21 Sep 2011 07:01:38 PM
How are these clowns in business in Australia, let alone spending big on advertising and sporting sponsorship??? Sh!thouse coverage WA statewide, constant dropping out, not getting SMS/MMS, near zero internet coverage, and the final kick in the groin once I cancelled my contract..
A final bill arrives with a due date of 22 Sept 2011, then a letter of demand dated 16 Sept for that invoice lobs in, threatening to do untold things to my credit rating, and seizure of my assets for $70! And of course, the Indian call centre to deal with again, after arguing for an hour to cancel the contract last month.
If Vodafones Australian offices were to burn to the ground, I'd probably send a tanker of diesel in for the fire fighters to put it out with.
Ironically, one of the anti-spam captcha words is service....
A final bill arrives with a due date of 22 Sept 2011, then a letter of demand dated 16 Sept for that invoice lobs in, threatening to do untold things to my credit rating, and seizure of my assets for $70! And of course, the Indian call centre to deal with again, after arguing for an hour to cancel the contract last month.
If Vodafones Australian offices were to burn to the ground, I'd probably send a tanker of diesel in for the fire fighters to put it out with.
Ironically, one of the anti-spam captcha words is service....