26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19499 Someone from NSW thinks vodafone is its beyond fail at 22 Sep 2011 02:56:39 PM
bought a outright phone from vodafone and it was locked to vodafone went online paid the unlocking fee and when i entered it , it said its failed. attempted to contact vodafone and they tell me the phones IMEI is not regiestered to vodafone nd the phone isnt a vodafone phone!!! when i bought the phone from a vodafone shop and it has vodafone firmware!!! all they did was say theyl call me back nd havnt!!! now im stuck with a useless phone!! help?
25 Sep 2011 07:49:11 AM: Go into a Vodaphone store and do it...I found the same thing when unlocking my phone...online doesn't unlock them... convenient for them.....refused to pay the fee due to their system...