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Share Your Pain
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19516 Someone from NSW thinks vodafone is No Coverage at 25 Sep 2011 09:09:01 AM
Hi There
I have not had network coverage for 2 days now (Sat 24th Sept and Sun 25th Sept). I have looked at vodafone website via your link to see if there is any upgrade in our area but there doesn't appear to be.
As you can imagine the massive inconvenience this is to me especially as my phone is my only means of contact as we have no landline.. plus, I have a little 15 month old boy and fear that if i need to make an important call for help to loved ones I cant.
We live Brooklet NSW which is 15 mins from Byron Bay.. never really the best place for Vodafone reception with odd days here and there with this same issue of no coverage, but still I am mostly able to pick up reception in a few key spots around the house.
Not sure what I can do. Ideally I would like to get out of my plan which i have about 6 months left to go. I feel I should be able to break my contract because they are not keeping up to their end of the deal.
What do you think?
Kelly
I have not had network coverage for 2 days now (Sat 24th Sept and Sun 25th Sept). I have looked at vodafone website via your link to see if there is any upgrade in our area but there doesn't appear to be.
As you can imagine the massive inconvenience this is to me especially as my phone is my only means of contact as we have no landline.. plus, I have a little 15 month old boy and fear that if i need to make an important call for help to loved ones I cant.
We live Brooklet NSW which is 15 mins from Byron Bay.. never really the best place for Vodafone reception with odd days here and there with this same issue of no coverage, but still I am mostly able to pick up reception in a few key spots around the house.
Not sure what I can do. Ideally I would like to get out of my plan which i have about 6 months left to go. I feel I should be able to break my contract because they are not keeping up to their end of the deal.
What do you think?
Kelly
If you are still in your contract you should make a complaint to Vodafone directly and let them know you want to leave your contract. If they don't let you or say that you have to pay an exit fee then you can complaint to the TIO (details on the how to complain page). The TIO will then have someone else from Vodafone contact you within 10 days with a better solution. Goodluck!
Vodafail.com Moderation Team