26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19522 Someone from VIC thinks vodafone is Stuck on GSM at 25 Sep 2011 06:59:24 PM
I live in East Hawthorn about 10km from the centre of Melbourne. To get any viable reception I have to keep my phone locked to GSM, and even then the signal is marginal at best, and drops out regularly. 3G reception here is absolutely hopeless with only one bar which is totally unusable.

Still waiting for Vodafail to provide a reasonable 3G service.

This simply isn't good enough for an inner suburban area, yet Vodafail shows this area as fully serviced on their reception maps.
26 Sep 2011 09:36:35 PM: It might be best to give Vodafone a call and let them know you are having issues in the area. That way if you ever run into more issues they will have a record of your complaint.

Vodafail.com Moderation Team