Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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19528 Someone from WA thinks vodafone is Almost over Vodafone for good at 26 Sep 2011 05:44:30 PM
It seems that whenever I try to send an MMS (photo) on a Friday night or over the weekend it is delayed significantly and the receiving party receives it multiple times (up to a dozen or more - I amsure soemone told me 21 times)and in the early hours of the morning. SMS are also delayed . I am seriously thinking of changing over from Vodafone...been with them since 1996. Also had problems setting up auto payment after credit card was replaced. Website was down for what seemed like weeks. Other family members on Vodafone experiencing the same issues - get their messages late at night etc and multiple times.
26 Sep 2011 07:40:10 PM: ...how many more reasons do you need to make you leave them. it's like a husband that beats you continuously... yet you keep going back. Give them the flick, and if they won't let you go, drop a line to the TIO here: https://www.tio.com.au/making-a-complaint/submit-a-complaint