26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19553 Someone from NSW thinks vodafone is shitty but much better now at 30 Sep 2011 01:27:04 PM
I have been with voda for 12 years, but for the past year I could never get reception in my own house in the Liverpool area. They would have full bars and when i tried calling myself with the landline it would say my phone was off and everytime i went out i would have to drive maybe 5 mins from the area and get bombarded by text messages that was sent to me while i was at home. And the data I never bothered with that at home just used wifi used it on commute and at work in wynyard. I was meaning to change my plan but all the people I call are on vodafone and i can call them for free, cant really beat that deal.

However, I got a new phone and when i put my sim in it said H+ instead of 3g. It has always had full reception but i haven't travelled out of sydney to know if it works everywhere. I haven't had a call drop out once or any problems with reception. The data is fast and there is absolutely no lag on SMSing. The internet speed is faster than Optus data using the same phone. So I guess the year of shit reception meant they were really fixing the lines. Maybe it was a case of Vodafail and Iphail4.
So my suggestion is everybody if you aren't getting a 4G phone, Change networks but if you are you shouldn't have any vodafails anymore!