Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
19588 Someone from VIC thinks vodafone is Calls go straight to messagebank at 5 Oct 2011 10:54:31 PM
My incoming calls are going to message bank better than 50% of the time. Often this is in the CBD... but also happens at home (Sunshine)... which isn't that far. My signal strength in both locations is usually full and I know my phone is a model with good strong reception.
For outgoing calls a lot of people have been complaining that they can't hear me on the phone.
It was never this bad before. Only seems to have started in the last 6 months or so. Pity the bills haven't gone down in line with the call quality... but they've always been cheapish. Didn't like the fact that Vodafone put me on contract for 2 years despite the fact that they closed their subsidiary I had been with for ages. Now have to pay if I want to exit. Feel a bit ripped off. As a loyal customer I always appreciated the ability to exit if I felt like it without penalty. Now feel manipulated.
Pity no other company is offering a comparable deal.
The call quality at Optus was always better than this... but the bills were much higher. Choices!!!
:-)
For outgoing calls a lot of people have been complaining that they can't hear me on the phone.
It was never this bad before. Only seems to have started in the last 6 months or so. Pity the bills haven't gone down in line with the call quality... but they've always been cheapish. Didn't like the fact that Vodafone put me on contract for 2 years despite the fact that they closed their subsidiary I had been with for ages. Now have to pay if I want to exit. Feel a bit ripped off. As a loyal customer I always appreciated the ability to exit if I felt like it without penalty. Now feel manipulated.
Pity no other company is offering a comparable deal.
The call quality at Optus was always better than this... but the bills were much higher. Choices!!!
:-)