Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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1959 Someone from VIC thinks vodafone is very at 27 Dec 2010 11:15:30 AM
I have been with vodafone for 10yrs now and in the last 6 months i have been having trouble. When my phone states that i have full reception i can only ring emergency numbers then all of a sudden i will have 1 bar of reception and no ability to use my phone at all. This can happen anywhere up to twice a day sometimes more. Sometimes it is fixed in under 5 mins but there have been times when it has stuffed up for hours on end not good when i have a bipolar 13yr old and a 1 yr old son that need my ability to use my phone. I can handle my msg's taking forever to get to me but i need the ability to call someone incase something happens to my kids. It is becoming a joke honestly