26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
1965 Someone from NSW thinks vodafone is ITS NOT at 27 Dec 2010 11:16:36 AM
JUST WANTED TO SAY TO EVERYBODY GET OVER IT PEOPLE IVE BEEN WITH VODAFONE FOR OVER 10 YEARS NOW ND NEVER ONCE HAVE I EXPERIENCED ANY PROBLEMS COMAPARED TO OTHER COMPANIES. I WAS WITH MANY OTHER COMPANIES AS A SECOND NUMBER AND THEY FAILED TO GIVE ME THE SERVICE I NEEDED. VODAFONE HAS BY-FAR THE BEST DEALS AND SERVICE AND RECEPTION.GO VODAFONE! STAY STRONG
27 Dec 2010 11:18:33 AM: Lucky you. You are the only lucky user on the planet. Hope it lasts :)
27 Dec 2010 11:22:16 AM: I expect more in 2011. If you're going to make millions at least provide the service you're charging for.
27 Dec 2010 11:22:32 AM: If you have been with vodafail for 10 years how can you compare to other service levels? Or is it that you have very low expectations?
27 Dec 2010 11:23:13 AM: you dont have an iphone then? im sure you dont
27 Dec 2010 11:24:04 AM: Are you the CEO of Vodofone?
27 Dec 2010 11:26:04 AM: No, must be the Vodofone Marketing Manager!!
27 Dec 2010 11:36:55 AM: Vodaphone employee for sure, don't see many other positive posts. You must be the one in a million. I'd buy a lotto ticket you must have all the luck