26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
19731 Someone from NT thinks vodafone is FAIL!!! at 20 Oct 2011 11:58:40 AM
The last 4 days i have had incidents where my network has been cut off, no reception for atleast 6 hours! Over it! How do i get rid of vodafone? Cant even speak to someone instore they tell me to ring up all the time! Also everyone watch your bills mine have been questionable for the last 3 months!
20 Oct 2011 01:15:49 PM: its called the TIO. talk to VF about breaking contract if they say no tell them you will make a call to TIO
20 Oct 2011 07:49:09 PM: Thanks heaps for the reply, what is TIO and what does it mean for me? If i call VF they put me through a million different people and i explain my problem, over and over. I get frustrated with the poor service and give up.
20 Oct 2011 08:53:55 PM: https://www.tio.com.au/making-a-complaint/submit-a-complaint