Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1977 Someone from VIC thinks vodafone is serious at 27 Dec 2010 11:18:47 AM
No problem now, but two months ago I was in and around Perth, WA, and found the connection speed from my prepaid Vodafone 3G USB stick to be little better than dial-up. Service was acceptable in Collie and adequate in Margaret River, but the thing was totally useless in Perth.
When travelling through the SW corner of WA, I had a Vodafone 3G USB modem connecting via a NetComm wireless travel router. I also had a 3Gs iPhone & and a 3G iPad, both connected to Telstra. There were no problems with the Telstra coverage, but the Vodafone coverage was virtually non-existant in Perth.