Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1982 Someone from SA thinks vodafone is very at 27 Dec 2010 11:20:20 AM
we entered a contract 18 Months ago for 7 Phones spread across our business and Family in 3 States, when we signed the contact we told the Sales Person that we ( Myself and mywife) travelled in our Caravan (Grey Nomads) it was stated that we would have no problems would and get service in 95% of Populated areas, our experience has been NOT TRUE and lie, we have many instances recorded with Vodafone McLaren Vale only 20KLm from Adelaide, Right up the East Coast of NSW after leaving Melboure till be reached Wollongong NO SERVICE
On calling at Votafone Offices even their Staff acknowledge the lack of Service Towns like Tamworth, Orange etc if you are 4-5 Klm out of town you lose Service,
In Addition one of the Phone User who lives in the Tweed Area has problems with Service in that Area
Users i n Adelaide, Sydney,have problems with Service and Data reception
Drop out on all phones is common
On a recent visit to Sydney we where at Strathfield NO Reception inside you had to go outside to use the phone Now this is 15KLm from the GPO
One Votafone Office told us to put the phone on 2G when 3G did not work, My wife and myself have our Phones on 2G most of the time
We are at Victor Harbor at the moment and only get Service on 2G
Now we paid for a Service on 3G that is why we have iphones
Drop out is common say 75% of calls
Lack of Service for Data is Common
our email is johngreen48@bigpond.com
On calling at Votafone Offices even their Staff acknowledge the lack of Service Towns like Tamworth, Orange etc if you are 4-5 Klm out of town you lose Service,
In Addition one of the Phone User who lives in the Tweed Area has problems with Service in that Area
Users i n Adelaide, Sydney,have problems with Service and Data reception
Drop out on all phones is common
On a recent visit to Sydney we where at Strathfield NO Reception inside you had to go outside to use the phone Now this is 15KLm from the GPO
One Votafone Office told us to put the phone on 2G when 3G did not work, My wife and myself have our Phones on 2G most of the time
We are at Victor Harbor at the moment and only get Service on 2G
Now we paid for a Service on 3G that is why we have iphones
Drop out is common say 75% of calls
Lack of Service for Data is Common
our email is johngreen48@bigpond.com
27 Dec 2010 11:51:45 AM: If you think that McLaren Vale is 20 km form Adelaide then you need to change tape measure companies.
27 Dec 2010 01:09:29 PM: Dude, you don't get 3g service in Victor because you didn't buy a phone that is compatible with Vodafone's rural 3g network. Such phones must run on 900Mhz 3g. The iPhone 3g is not one of these.