Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1987 Someone from VIC thinks vodafone is really really fail x2000 at 27 Dec 2010 11:21:02 AM
Vodafone's network keeps dropping out on me, when im in my room when im in the car or when im walking or standing still. I was in a very important interview with William Angliss Institute over the phone and suddenly within the last few moments of the interview I was cut off completely. Not only is this bad PR for Vodafone but its completely embarrassing for me because I had to mention that it was the networks fault for being rude and being the reason why I was cut off. Not to mention when i was complaining about the network to the customer service, what do you think happened? my coverage was cut off again then I rang again and had to wait a further 40 mins because of the phone waiting period. Then they had the nerve to blame it on my Blackberry and asked the network coverage is mostly likely due to your handheld.... no its not its your own coverage.... they are seriously screwed.