Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1989 Someone from QLD thinks vodafone is crap at 27 Dec 2010 11:21:22 AM
I was with vodafone for many years and i was a good customer then the calls started dropping out and my reception would go for 30 minutes at a time. When i emailed vodafone they gave me the run around saying check my phone and that would be the problem and then telling me use other phones or try other places in my house i did this and i knew it was just a load of crap as i had tried all this previously. The problem was them and it was when i called and they would not do anything but tell me i had to try things like other phones i would and they still did nothing when i said i was changeing to another provider they said well you do that. So the people vodafone has taking complaints from another country are not filtering the complaints through to the people here obviously thsi shows how you cant just put call centres overseas they dont always do the job but hide the problems it has been since this has happened that my service has become so bad i changed to optus.