26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19911 Someone from NSW thinks vodafone is Phone is a Lemon at 8 Nov 2011 11:32:41 AM
Purchased a Nokia X6 through vodafone, nothing but problems. Phone has now been returned 3 times, even gave me a new phone the 1st time, but still freezes and won't send text. Ringing customer care only fobs you to another department, left holding at tech support for 30 minutes, still no reply. This has been 3 months of constant calls to Vodafone still no resolution and no phone. I did buy a cheap $24.00 phone while X6 was being fixed and it works better than my so called smart phone. Yeah!!! Told by tech support today to return phone to store and get new phone as there are issues with this one, Not likely been sent for repair again!! This phone is 7 months old and still under warranty. NOT HAPPY VODAFONE!