Vodafail.com - Looks like Vodafail to me.

26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local

Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Vodafail Submits Report to ACCAN, ACCC and ACMA

I apologise for this ad but since Vodafone is still struggling and you're still visiting this site, I need to pay for hosting somehow.

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19925 Someone from NSW thinks vodafone is 100% consistent in their failure at 8 Nov 2011 08:25:06 PM

Have had connection proes since day 1 of changing to vodafail back in Aug '10. I live in the St George area in metropolitan Sydney yet have next to NO service at home. If I make/take a call I have to use handsfree & leave my phone static on a table to maintain reception throughout. And 100%, that's right 100% of my calls that last longer than 5mins dropout! And tonight - no service whatsoever - been trying to call interstate family for the past 3hrs and nada, zippo, zilch - nothing!! So over it! And I have 9 months to go on my contract!

8 Nov 2011 08:59:30 PM: You can get out of your contract early and without a penalty if Vodafone isn't providing the service that you signed up for. File a complaint by following the steps on the 'how to complain' page. You might have to end up going through the TIO but complain first to vodafone. Alternatively you can wade it out although that can be painful. Goodluck!

Vodafail.com Moderation Team

9 Nov 2011 08:33:05 AM: Hey there, this advice is perfect for you, after talking with the TIO the service absolutely must be available at the home address you have provided to the company, if not it is a breach of contract and you can cancel without incurring fees.