26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19961 Someone from VIC thinks vodafone is very fail at 11 Nov 2011 11:25:55 AM
Transferred from 3 network to Vodafone on the promise of the Iphone4. Now 3 isn't the greatest network going but I thought it was okay. You would think that Vodafone being in the same stable as 3 would have similar coverage.
We holiday near Yarrawonga on the Vic/NSW border and once you get about 10 km out of Yarrawonga there is no Vodafone coverage.
Well, you might say. That is not unusual, you are in the rural areas, coverage is not as good. The strange thing is my daughter is still with 3 and gets perfect coverage where Vodafone doesn't. Both of us have the same phone also.
How is this possible when they are supposedly the same company and network now?
12 Nov 2011 09:49:32 AM: 3 when roaming uses the Telsra network, not Vodafones...