26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19996 Someone from WA thinks vodafone is It's not. at 14 Nov 2011 10:22:27 PM
I've been a Vodafone customer for over 2 years now and I have never had any issues with my handset or service. Anyone at Vodafone I have spoken to I have had fantastic service and as much as everyone hates Vodafone, the other company's have the same sort of issues or they charge unbelievably ridiculous amounts of money for something you don't need to pay for just because they have the coverage. The amount f times I've been to places where people complain about I've always had coverage. People complain an complain because people are never satisfied about what they get. People expect to get perfection an you are obviously never going to get perfection with anyone. I believ that everyone has there right to an opinion but at the end of the day, 15 years ago nobody even had any of this as much as they do now. People should start respecting people. It's fucking ridiculous how much people complain. It's a handset running on over air connection, there is bound to be drop outs and they're over 2 million people using the Vodafone network... So if the sites are overloaded at sometimes and your handset drops out for more that 5 seconds, then I really don't believe that that's the end of the world.
15 Nov 2011 07:33:58 AM: so 1 cust is happy what about the 5 mill who have to deal with the drop out pain. the othe thing you said that is correct is the other charge too much & if vf goes we will pay more.