Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20050 Someone from NSW thinks vodafone is Total at 20 Nov 2011 02:12:47 PM
Wireless Broadband(?) Service
Broadband? Struggled to download Google Page. Speed was passable if I logged on at 4am in the morning. Often had to when I had important things to do.
Had to smile when the poor Indian Call Centre staffer explained to me "yes Internet slow, lot of congestion at 5pm because everyone want to use Internet" Yeah exactly like ME!!!
I didn't have a Contract but still took me 4 frustrating days to disconnect. Indian offshore Call Centre line is a shocker and the rubbish you have to go through to get Vodafone out of your life.
The Federal Government has fed us to the Wolves in the Telecomunications area. Self Regulation and this is the type of unethical behaviour companies like VodaFone come up with.
I really feel sorry for people with Contracts.
I have switched to Optus Mobile Broadband and so far am absolutely 100% happy.
VodaFone should have their Licence removed and asked to leave the Country never to return.
MJ
Broadband? Struggled to download Google Page. Speed was passable if I logged on at 4am in the morning. Often had to when I had important things to do.
Had to smile when the poor Indian Call Centre staffer explained to me "yes Internet slow, lot of congestion at 5pm because everyone want to use Internet" Yeah exactly like ME!!!
I didn't have a Contract but still took me 4 frustrating days to disconnect. Indian offshore Call Centre line is a shocker and the rubbish you have to go through to get Vodafone out of your life.
The Federal Government has fed us to the Wolves in the Telecomunications area. Self Regulation and this is the type of unethical behaviour companies like VodaFone come up with.
I really feel sorry for people with Contracts.
I have switched to Optus Mobile Broadband and so far am absolutely 100% happy.
VodaFone should have their Licence removed and asked to leave the Country never to return.
MJ