For anyone thinking of going with Vodafone and getting the new Iphone 4S, don't bother, go elsewhere. I ordered my phone on 26 October and it still hasn't arrived. I had to take time off work twice to go into the store because the 1555 help number couldn't locate my phone. Twice when I did call 155 I was put on hold, the first time for over 1/2 an hour, only to have someone else pick up and say how can I help you - so had to go over it all again. The 2nd time it dropped out whilst I was on hold and had to call back, wait for 1/2 hour, then explain it all again. Finally in the end they admitted there was an error and a new phone was ordered on the 16 November with a 'High Priority' and a delivery date of 3 - 5 working days. Two days later this was extended again with a delivery date of 24 November. It is now 28 November, I havve just called the 1555 number only to be told they have no idea where my phone is or when it will be delivered. Apparently though I will receive a text tomorrow telling me when it will arrive, maybe this time, unlike the last two times, it will arrive. I am not holding my breath and am going out to see what Telstra or Virgin can offer me. I've been with Vodafone now for about 8 years I think, never really had too many problems with drop outs or anything else but this time, they have dropped the ball on so many occasions and they have lost a customer for life... Do they care, I don't think so. So again, if you are looking at getting an Iphone 4S with Vodafone, save yourself a lot of pain and go elsewhere.....