Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20168 Someone from VIC thinks vodafone is entire victoria is outage at 2 Dec 2011 12:03:49 PM
the state of victoria is done.
1300 is ringing out. tried 5 times
i then used a special number i was given as a business customer and get through only to be told state was down major outage and knowone knew when service would be back up.
Nice.
I entered into a 12 month contract yesterday and have been a customer for 13 straight years.
Thanks vodaphone. im off to Telstra to get a paid paid sim and will be sending you the invoice for chargeback.
1300 is ringing out. tried 5 times
i then used a special number i was given as a business customer and get through only to be told state was down major outage and knowone knew when service would be back up.
Nice.
I entered into a 12 month contract yesterday and have been a customer for 13 straight years.
Thanks vodaphone. im off to Telstra to get a paid paid sim and will be sending you the invoice for chargeback.
2 Dec 2011 12:22:17 PM: why wait ring vf next week explain u want out & that u are going to speak to TIO, problem solved.