Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20210 Someone from NSW thinks vodafone is Fail! at 5 Dec 2011 03:53:59 PM
When my credit expired this morning, I got 33 text messages from VF withing 5 minutes telling me I have insufficient funds. It made my phone lag. And now I an't recharge due to technical difficulties since midday.
Plus I get the occasional SMS message a few hours late and MMS a few days late or not at all :/ Not Happy.
Plus I get the occasional SMS message a few hours late and MMS a few days late or not at all :/ Not Happy.
I got through to the Indian call centre around 10 pm last night and they couldn't do anything useful apart from offering me $25 extra call credit per month for 3 months (pigs will fly!) if it ever happens.
Today @ 5.33pm I received a text from VFone stating "the Vodafone Recharge Service has been fully restored.We aplogise for any disruption you may have experienced""
After taking a few sedatives previously,I made 4 calls to make sure it was working...Guess What? ... ZERO ..ZIP ..NADA..NOTHING!!!Talk about misinformation.. this crap service is still down and the sedatives are not working...Steam is coming out of my ears and I will be breathing fireas soon as I can get through to this Morally corrupt/highly misleading management ..Is it too hard to make a public statement ..they have my money and I have Zip..Zero ..the only thing I have got from all this is loss of business and Extreme Blood pressure.
Bunch of thieving Liars!!