26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20240 Someone from VIC thinks vodafone is laughable at 6 Dec 2011 09:52:13 PM
So, today, after wo days of waiting, i recharged my phone. Only a 20 dollar prepaid top up, but the system had been down for two days, so i waited. Then i was BOMBARDED with text messages of thanks and free offers of TRIPLE the free talk time and texts........and to go to supplied web addresses with codes to get more info. NONE OF THE SUPPLIED ADDRESSES CONNECT TO ANYTHING !!! Surprised? Not ME !
7 Dec 2011 10:16:36 AM: I have been trying to recharge my prepaid account since 3 December. They didn't say anything about the problems until the next day (not on their website, nor there was the automated message when you call 152) and I was worried up until I found the http://annystudio.com/misc/vodafone-problems/ blog and could see that I am not alone with this failure. It's 7 December today, and every time I call to check my account, the same robot tell me that there are still problems with Vodafone recharge. Now I fount this site and see that Vodafone problems are endless.