Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20270 Someone from QLD thinks vodafone is BIG!! at 9 Dec 2011 10:28:44 AM
I live in Townsville North QLD. Vodafails has extremely limited coverage. I am unable to call people and people are unable to call me. Either the phone line drops out, I do not connect, they cannot hear me, or they just cannot call me.
My phone displays up to 3-4 bars of coverage but all the problems I have previously mentioned still happen. I have also logged complaints about this, but have proved useless.
Extremely dissapointed
My phone displays up to 3-4 bars of coverage but all the problems I have previously mentioned still happen. I have also logged complaints about this, but have proved useless.
Extremely dissapointed
9 Dec 2011 02:44:23 PM: Hi, i'm in Townsville too. I called Vodafone and complained 3 times. Finally they cancelled both my contracts, one 5 months early and the other 7 months early. No cancellation fee and i don't have to return the phones. I live at 4812 so service should be good, but it's terrible. I have since signed up to an expensive telstra plan, however vodafone have failed to port my number over, said they're having technical difficulties. Could take another week - it's already been 1 week! Good luck.