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Adam Brimo
Share Your Pain
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20296 Someone from QLD thinks vodafone is is in denial and so are it's employees at 11 Dec 2011 05:01:25 PM
I was helped by the advice on this site to get out of a contract with VF for supply of wireless internet, which did not work from day one. They conned me away from 3 with the promise of more data & faster speeds & it simply was total BS, it took 6 weeks to get a cancellation and refund after contacting TIO.
My dilemma now is that my better 1/2 & I have a very old deal with VF going back 15 years for mobile phones & we get loads of free stuff on a small monthly outlay but as it is an old plan it does not include all the modern stuff for smartphones. Our outgoing calls are rarely more than our included allowance & we have no problems communicating via sms for which we have a huge allowance. As well as that we have very reasonable international roaming with the deal as well as quite cheap international calls & free calls to any landline after 7pm, 6 days a week & all day Sunday. This has suited us well but now want to upgrade as the missus wants to keep in touch with family instantly via mms, email & Facebook etc.
We have decided to get into the real world & upgrade to some new whiz bang smart phones as well as a better deal for our current wireless supplier (Three 3), which will become VF again soon.
We are happy to go with any provider for 2 modern phones with full net access & all the bells & whistles as well as a deal for about 10GB of wireless internet access at a good enough connection to use skype.
VF has an adverising campaign here on the Gold Coast claiming all their problems are fixed & are offering attractive deals including keeping our existing account & adding an 'Internet Mobile Pack' at an attractive rate.
Problem is that I totally do not believe they can deliver what they claim & I don't want to go through the hoops with LARA & Mumbai ever again.
What I would like to ask you good people on here is: Has anybody switched from VF to another supplier for phone & mobile internet connections on the Gold Coast & been entirely happy with the service & if so could you tell me what company so I can make the switch?
Thanks in advance.
My dilemma now is that my better 1/2 & I have a very old deal with VF going back 15 years for mobile phones & we get loads of free stuff on a small monthly outlay but as it is an old plan it does not include all the modern stuff for smartphones. Our outgoing calls are rarely more than our included allowance & we have no problems communicating via sms for which we have a huge allowance. As well as that we have very reasonable international roaming with the deal as well as quite cheap international calls & free calls to any landline after 7pm, 6 days a week & all day Sunday. This has suited us well but now want to upgrade as the missus wants to keep in touch with family instantly via mms, email & Facebook etc.
We have decided to get into the real world & upgrade to some new whiz bang smart phones as well as a better deal for our current wireless supplier (Three 3), which will become VF again soon.
We are happy to go with any provider for 2 modern phones with full net access & all the bells & whistles as well as a deal for about 10GB of wireless internet access at a good enough connection to use skype.
VF has an adverising campaign here on the Gold Coast claiming all their problems are fixed & are offering attractive deals including keeping our existing account & adding an 'Internet Mobile Pack' at an attractive rate.
Problem is that I totally do not believe they can deliver what they claim & I don't want to go through the hoops with LARA & Mumbai ever again.
What I would like to ask you good people on here is: Has anybody switched from VF to another supplier for phone & mobile internet connections on the Gold Coast & been entirely happy with the service & if so could you tell me what company so I can make the switch?
Thanks in advance.
Problem is that I totally do not believe they can deliver what they claim & I don't want to go through the hoops with LARA & Mumbai ever again.
One bitten, twice shy?
I may be wrong but I live on the GC and I would never touch VF again, regardless of their claims.
Good luck whatever you decide to do!
Vodafail.com Moderation Team
Very wise old saying - 'Once bitten twice shy'. Went to a social gathering last night & questioned anybody with a smartphone as to who they were with & did they have problems. Best positive reply came from a couple of grey nomads who have been all over the country & said that Telstra was the most expensive but as long as you were within 50km of any village in Australia that had at least one pub you could count on getting your calls, sms & email. Seems like a no brainer, especially as I can't even access my VF account online for the last 4 days because of technical difficulties!
This site is great.