Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20354 Someone from NSW thinks vodafone is CRAP at 17 Dec 2011 07:26:09 PM
No 3G at all for 3 days now NSW 2777 - what gives Vodafail??
Not good enough - think you have lost another long time customer.
Get your shit together and deliver what the customers pay for!!
Not good enough - think you have lost another long time customer.
Get your shit together and deliver what the customers pay for!!
18 Dec 2011 08:57:57 PM: Exactly! No 3G network to speak of! I'm with 3 which is now Vodafone... My phone is either 'searching.....', ' Out of Service...' Or roaming! And certain people can't even get through to my number when they call. These are people I speak to everyday normally! What gives ? I don't want to pay for roaming (have to turn my mobile off and on again to stop the roaming) when people do actually get through to me whilst I'm roaming against my own will! And this is happening in the city and surrounding metro areas in Sydney! My Internet is super slow or just not connecting in areas where they always do! What's going on???