26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20359 Someone from ACT thinks vodafone is Predictably at 18 Dec 2011 02:59:55 PM
18 Dec 2011 06:47:16 PM: It means you have run out of credit for your device and need to recharge...
The awkward moment when you blame others for a problem caused by yourself .
19 Dec 2011 05:29:30 AM: plenty of credit. low on tolerance
19 Dec 2011 08:00:10 AM: 06:47:16 PM and 05:29:30 AM, are you guys dumb? he said he called and the line went dead. Do noone could tell him what was going on (you two obviously work for Vodafail so you know the tricks of the trade, and how to get around your own incompetence). Why don't you suggest to your tech team, if indeed you have any staff there aside from sales staff, to write "Oops you are out of credit" on divierted page in question, so that people know what is going on, rather then randomly diverting them and then having zero tech support or lines that drop out.
20 Dec 2011 08:14:04 PM: bought a prepaid pocketwifi yesterday, one that comes with 3gb pre paid, all set up and I get the same thing, that Vodafone page no matter what address I type in
21 Dec 2011 06:14:03 AM: The post above is mine, turns out you have to activate the sim. Have you tried that? I did it off the site that keeps popping up.