Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2036 Someone from QLD thinks vodafone is Stealers at 27 Dec 2010 11:28:53 AM
I got a Blackberry Storm on a $29 contract for 24 months, then I was offered a $10 on top of the $29 for free internet and phone calls, I thought well why not, so on the 1st June I got a Blackberry Storm paying $39 a month.
On the 10th August I got my first bill after two months, saying I owed $3000 after barley even using the Internet or phone itself, I fought Vodafone for a whole month, finally on the 21st September, Vodafone brought the debt from $3000 to $500, since then I have not paid and single cent, I thought this was odd, since then I have not even touched my phone, and on the 19th November, I got my 2nd Statement and it said I owed $1300, now that I have not touched my phone and they are still charging me, since then they have sent the debt to a debt collector and I am fighting them that I am not going to pay it, but since 3 weeks ago they stopped harassing me and now I realize that Vodafone is scared. I have been fighting this since, the Blackberry Storm is supposed to have the best reception in Townsville, 80% of the time there was no service or it was very bad.
I will go to court to shut Vodafone down it is about time people stood up to these low life scum.
On the 10th August I got my first bill after two months, saying I owed $3000 after barley even using the Internet or phone itself, I fought Vodafone for a whole month, finally on the 21st September, Vodafone brought the debt from $3000 to $500, since then I have not paid and single cent, I thought this was odd, since then I have not even touched my phone, and on the 19th November, I got my 2nd Statement and it said I owed $1300, now that I have not touched my phone and they are still charging me, since then they have sent the debt to a debt collector and I am fighting them that I am not going to pay it, but since 3 weeks ago they stopped harassing me and now I realize that Vodafone is scared. I have been fighting this since, the Blackberry Storm is supposed to have the best reception in Townsville, 80% of the time there was no service or it was very bad.
I will go to court to shut Vodafone down it is about time people stood up to these low life scum.